Contact us

Ostens can be contacted for all enquiries at hello@ostens.com
Socialise with us on Instragram www.instagram.com/ostens_official

Postal address 1 New Quebec Street, London, W1H 7DD. UK
Company number: 10604880
Registered office 88 Wood Street, London, EC2V 7AJ. UK

Privacy policy

Date of Last Update: 23/5/2018

Ostens values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. Your visit to our Site and your use of any of the services or features we provide is subject to our terms and conditions of which this Privacy Policy is part. This Privacy Policy (together with our Terms of Use, Cookie Policy and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this Site you are accepting and consenting to the practices described in this Privacy Policy.

For the purposes of the Data Protection Act 1998, the data controller is Ostens Limited, a company registered in England and Wales with company number 10604880 whose registered office is located at 88 Wood Street, London EC2V 7AJ, United Kingdom.

This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those websites. For example, if you post something on Facebook, Twitter, Instagram or YouTube, that information is governed by the privacy policies on those websites and is not governed by this Privacy Policy.

Information we collect from you

Information you give to us. You may give us information about you by filling in forms on our Site or by corresponding with us by telephone, e-mail, or otherwise. This includes information you provide when you register to use our Site (which you must do if you would like to use some of the services and features we offer), subscribe to our services, or place an order on our Site. This information may include your name, address, telephone number, e-mail address and debit or credit card information (if you wish to place an order on our Site). When you register with us you can view your personal information in 'My Account'. You can access 'My Account' directly to amend any personal details, for example if you change your address. If you forget your password, simply click on the 'forgotten password' link on the register or login page and an e-mail containing your decrypted password will be sent to the e-mail address that you originally provided.

Information we collect about you. With regard to each of your visits to our Site, we may automatically collect the following information:

  • technical information including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • information about your visit including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any telephone number used to call our customer service number.

Information we receive from other sources. We may receive information about you if you use any of the other websites we (or any member or brand within our group) operate or other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this Site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) and may receive information about you from them.

Cookies

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Use made of the information

We use information held about you in the following ways:

Information you give to us. We will use this information in relation to:

  1. Administration of our Site: The information you give to us is necessary to enable us to (i) fulfil your order (including acknowledging your order and communicating with you if there is any issue regarding the fulfilment of your order); (ii) to make sure your order is delivered correctly; and (iii) to maintain your account.
  2. Customer service: We ask for your contact details such as your e-mail address and telephone number to enable us to answer any questions you have about using our Site and to notify you about the status of your order.
  3. Direct Marketing: We want to keep you up-to-date on our latest products, news and invite you to events.
    Electronic Marketing. If you are an existing customer, we will only contact you by electronic means (e-mail , text or post) about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
    Other Marketing We will only contact you by post or telephone if you have consented to this.
  4. Our service: To notify you about changes to our service.
  5. Our Site: To ensure that content from our Site is presented in the most effective manner for you and for your computer, and so that we can enhance your experience of using our Site.

Information we collect about you. We will use this information in relation to:

  1. Administration of our Site: To administer our Site and for internal operations including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  2. Site improvement: To improve our Site to ensure that content is presented in the most effective manner for you and your computer.
  3. Customer service: The information we collect from you will allow us to (i) allow you to participate in interactive features of our service when you choose to do so; (ii) measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you; and (iii) make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.
  4. Security of our Site: As part of our efforts to keep our Site safe and secure.

Information we receive from other sources We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

We may share your personal information with any member or brand within our group, which means our parent undertaking and all of its subsidiary undertakings (terms in italics shall have the meaning ascribed to them in section 1161 and 1162 of the UK Companies Act 2006).

From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this Site. We may share your information with selected third parties including:

  1. Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you (e.g. in order to process your order and maintain your account, including the authorisation and validation of credit or debit card transactions, the provision of delivery services, the analysis of data, etc.). These companies or individuals may be provided with access to your personal details in order to fulfil their function but may not use such information for any other purpose.
  2. Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
  3. Analytics and search engine providers that assist us in the improvement and optimisation of our Site.

We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies' products, offers and services.

We may disclose your personal information to third parties:

  1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  2. If Ostens Limited (or its ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006) or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or terms and conditions of supply and other agreements; or to protect our rights, property, or safety (or the rights, property, safety of our customers, or others). This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to and stored at a destination outside of the country in which it was originally collected. This may include transfers outside of the European Economic Area ("EEA") (including to the USA). It may also be processed by staff working outside of the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable law.

We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details, your personal contact information together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. If you have given your consent prior to entering the details required for the ordering process, our Site will retain your Ostens account details such as your name, address, e-mail address and purchasing history. Each time you log into your Ostens account to create a new order you must re-enter your credit card details. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third party websites

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

E-mail and SMS opt-out

You can at any time tell us not to send you marketing communications (i) by e-mail by clicking on the unsubscribe link within the marketing e-mails you receive from us or (ii) by SMS by following the "STOP" instructions provided with the message. If you have registered with us, you may also opt out of receiving marketing e-mails and/or SMS messages by logging into your account and amending your preferences.

Postal mail opt-out

You can at any time ask us to stop sending you marketing communications by postal mail by following the instructions that may be included in a particular promotion. If you have registered with us, you may also opt out of receiving postal mail from us by logging into your account and amending your preferences.

Accessing and modifying your personal information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you. Subject to applicable law, you also have the right to update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. You may request to change or delete your personal information by sending an e-mail to hello@ostens.com

Right to erasure

Requests for the deletion or removal of your personal data, including information published or processed online, should be directed to hello@ostens.com

Right to data portability

If you would like access to any personal data which you have provided to us in a machine-readable format, or if you would like your data to be transferred directly to another data controller, please direct your request to hello@ostens.com

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy.

Contact

Questions, comments or requests regarding this Privacy Policy are welcomed and should be addressed by email to hello@ostens.com

Non-waiver

No failure to exercise and no delay on the part of Ostens in exercising any right, remedy, power or privilege of Ostens under this Privacy Policy and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on the part of Ostens.

Law, jurisdiction and language

This Site, any content contained herein, and any contracts entered into as a result of usage of this Site are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Cookie policy

Date of Last Update: 23/5/2018

This Site uses cookies to distinguish you from other Site users. This helps us to provide you with a good experience when you browse this Site; for example, it means that we can recognise your computer when you access this Site and log into your account with your username and password. The use of cookies also allows us to improve this Site. By continuing to browse this Site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary/essential cookies. These are cookies that are required for the operation of this Site. They include, for example, cookies that enable you to log into secure areas of this Site or use the shopping cart.
  • Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around this Site. This helps us to improve the way this Site works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to this Site. This enables us to personalise our content for you and remember your preferences.
  • Targeting cookies. These record your visit to this Site, the pages you have visited and the links you have followed. We will use this information to make this Site more relevant to your interests. We may also share this information with third parties for this purpose.

We utilise the following technologies:

  • We and any marketing companies we use also embed web beacons in our marketing emails and on our website. Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them.
  • Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a ‘do not display images (in emails)’ setting in your email server).
  • We use Facebook Pixel on our website. Facebook Pixel is a tracking code which allows us to track and monitor the success of advertisements we use on Facebook and to improve the effectiveness of those advertisements by recording information such as the device you used to access our website and the actions you took on our website using cookies. We may also use Facebook Pixel to create retargeting advertisements and custom audiences for our advertisements on Facebook and on our website.
  • Facebook aggregates data gathered from our use of Facebook Pixel on our website with data it gathers from other sources, in order to improve and target advertisements displayed on its website or via its services, to improve its systems and to provide measurement services to third parties which use Facebook’s advertising services. You can find out more about how Facebook handles information they collect about you and other individuals by accessing their privacy policy, which is available here: www.facebook.com/about/privacy.

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Third-party cookies may share information with partners to provide services on our Site. The information shared is only to be used to provide the service or function (such as social media “like” and “share” buttons). Third-party cookies may be used to present a customised user experience, both on this Site and on other websites. Some customised browsing experiences may be linked to services provided by third parties that provide these services to recognise that you have visited our Site. These cookies may also link to social media networks such as Facebook and Instagram or provide advertising agencies with information about your visit so that they can present you with advertisements, which may interest to you.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. If you have disabled JavaScript you will not be able to use this Site. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of this Site.

Except for essential cookies, all cookies will expire after 2 years.

Website terms of use

Date of Last Update: 23/5/2018

www.ostens.com/ (the "Site") is a website operated in the United Kingdom by Ostens Limited ("Ostens", "we", "us", or "our"), a limited company registered in England and Wales under company number 10604880, VAT number 288028378 and registered office at 88 Wood Street, London EC2V 7AJ, United Kingdom.

This Terms of Use (together with the documents referred to in it) tells you the terms on which you may make use of the Site, whether as a guest or a registered user. Use of our Site includes accessing, browsing, or registering to use our Site.

Please read this Terms of Use carefully before you start to use our Site, as it will apply to your use of our Site. We recommend that you print a copy of this for future reference.

By using our Site, you confirm that you accept this Terms of Use and that you agree to comply with it. If you do not agree to this Terms of Use, you must not use our Site.

You have chosen to visit the Site in the United Kingdom in order to purchase our products. As a consequence, irrespective of your place of residence, your use of the Site is occurring in the United Kingdom and will be governed by this Terms of Use and the laws of England and Wales. Any use of currencies other than the UK pound sterling are purely for your ease of reference.

We also like to interact with you on third party sites where we post content or invite your feedback, such as Facebook, Twitter, Instagram and YouTube ("Third Party Sites"). We do not control these Third Party Sites and this Terms of Use does not apply to companies that Ostens does not own or control, or to the actions of people that Ostens does not employ or manage. You should always check the terms of use posted on Third Party Sites.

Ostens uses secure socket layers ("SSL"), the industry standard in transferring information to process your orders.

Ownership of rights
All rights in this Site, including copyright and moral rights, are owned by or licensed to Ostens. Any use of this Site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this Site for any purpose.

Accuracy of content
We do not guarantee that our Site, or any content on it, will be free from errors or omissions. The images of products on this Site are illustrative only. The packaging may vary from that shown. The weights and dimensions are approximate only. We have made every effort to display as accurately as possible the colour of the products that appear on the Site. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the merchandise on delivery. To the extent permitted by applicable law, Ostens disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this Site. We are not responsible for the content of any off-website pages or any other websites linked to or from this Site. Links appearing on this Site are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this Site, in any off-website materials, or in any linked websites.

Accessing our Site
Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of this Terms of Use (and any documents referred to in it) and that they comply with them.

Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through our Site is appropriate or available for or in other locations. We may limit the availability of our Site or any service or product described on our Site to any person or geographic area at any time. If you choose to access our Site from outside the United Kingdom, you do so at your own risk.

Damage to your computer
We make every effort to ensure that this Site is free from viruses or defects. However, we cannot guarantee that your use of this Site or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the Site and screen out anything that may damage it. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this Site.

Limitation of liability
The provisions of this clause relate to the use of this Site only and do not affect the statutory rights of consumers or any other rights granted by us in connection with the purchase of our goods on this Site including under the Ostens Terms and Conditions for Online Sales.

Nothing in this Terms of Use excludes or limits our liability for death or personal injury arising from our negligence or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of or inability to use our Site; or
  • use of or reliance on any content displayed on our Site.

If you are a business user, please note that we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and Conditions for Online Sales.

Prohibited uses
You may use our Site only for lawful purposes. You may not use our Site:

  • in any way that breaches any applicable local, national or international law or regulation;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards set out below;
  • to transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation ('spam'); or
  • to knowingly transmit any data, or to send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • not to reproduce, duplicate, copy or re-sell any part of our Site in contravention of the provisions of these terms of website use; and
  • not to access without authority, interfere with, damage or disrupt:
    • any part of our Site;
    • any equipment or network on which our Site is stored;
    • any software used in the provision of our Site; or
    • any equipment or network or software owned or used by any third party.

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable solicitors' fees, resulting from any third-party claim, action, or demand resulting from your unlawful use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

Submission of Information
We welcome your enquiries or feedback on the Products you use or might like to purchase. However, it is our policy to decline any unsolicited suggestions or ideas. Any enquiries, feedback, suggestions, ideas or other information you provide to us ("Information") will be treated as non-confidential and non-proprietary. Subject to our Privacy Policy by providing us with any such unsolicited information you hereby grant Ostens a non-exclusive and royalty-free right to use, reproduce, modify, adapt, publish, sell, assign, translate, transfer, sub-license, create derivative works from, distribute and display the Information in any form, media or technology and whether alone or as part of other works. You also agree that your Information may not be returned and we may use your Information and any ideas, concepts or know-how contained therein for any purpose. Furthermore, if you send us any such Information you represent and warrant that you own or otherwise are entitled to any and all rights to the Information and that your Information does not contain or constitute software viruses, commercial solicitation, chain letters, mass mailings or 'spam' in any form. You may not impersonate any person or entity or use any false e-mail address or otherwise mislead us as to the origin of the Information submitted and you agree to indemnify us and hold us harmless from and against any claims arising from your claims and/or any third party claims to any rights in any such Information.

Intellectual Property
The trade marks, logos and service marks ("Intellectual Property") displayed on our Site are the registered and unregistered marks or designs of Ostens, our affiliates, our licensors and/or our suppliers and are protected by [EU and international trade mark laws]. Except in connection with placing an order for merchandise or as required by applicable law, you may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our Intellectual Property or that of our suppliers without our or their prior written consent.

Mobile services
If you access this Site via your mobile phone, we do not charge for this access. Please be aware that your carrier's normal rates and fees, such as text messaging fees or data charges, will still apply.

User generated material
By submitting ideas, designs, customizations, creative concepts, or any other information ("User Generated Material") to this Site (or to our accounts on any Third Party Sites), you accept and agree that you assign and/or waive all ownership of and rights (including moral rights) in or to any intellectual property rights and other rights in the User Generated Material to Ostens. To the extent such transfer is not valid, you grant Ostens, by submitting the User Generated Material to this Site, a worldwide, non-exclusive, fully paid, perpetual, royalty-free license to use, including but not limited to a right to copy, modify, publicly display, distribute and to sublicense (all or parts of), the User Generated Material for any purposes as it deems fit, including but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving this Site or other products or services both online and offline.
All User Generated Material shall be deemed to be non-confidential. Ostens shall be entitled to use or disclose the User Generated Material in any manner whatsoever, without liability or notice to you. You acknowledge and agree that you shall have no claim against Ostens or any other party should any User Generated Material created, posted or sent by you be used in the above sense by Ostens or any part of its group.

You warrant that:

  • you own or are otherwise entitled to any and all rights in any User Generated Material;
  • any User Generated Material is not, and does not contain, material which is offensive, abusive, pornographic, defamatory, blasphemous or unlawful, and does not infringe, or potentially infringe, the rights of a third party or any applicable law including, in particular, any intellectual property rights;
  • any User Generated Material is original and is not copied in whole or in part from any third party;
  • any User Generated Material does not contain or constitute software viruses, commercial solicitation, chain letters, mass mailings or 'spam' in any form; and
  • you will not impersonate any person or entity or use any false e-mail address or otherwise mislead us as to the origin of any User Generated Material submitted, and you agree to indemnify us and hold us harmless from and against any claims arising from your claims and/or any third party claims to any rights in any User Generated Material.

You agree that Ostens:

  • does not, and has no obligation to, review the User Generated Material;
  • is not in any manner responsible for User Generated Material;
  • does not guarantee the accuracy, integrity or quality of User Generated Material; and
  • cannot assure that harmful, inaccurate, deceptive, offensive, threatening, defamatory, unlawful or otherwise objectionable User Generated Material will not appear on this Site.

Notwithstanding the foregoing, Ostens reserves the right to moderate all User Generated Material, and to decline the submission of, edit the content of, or remove from this Site, any User Generated Material in its absolute discretion, for example because it infringes the intellectual property rights of a third party, because the content is inappropriate, obscene, or abusive, or for any other reason. Ostens is under no obligation to inform you of the reasons for such intervention.

Non-waiver
No failure to exercise and no delay on the part of Ostens in exercising any right, remedy, power or privilege of Ostens under this Terms of Use and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on the part of Ostens.

Transfer of rights
We may transfer our rights and obligations under this Terms of Use to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or your obligations under this Terms of Use. You may only transfer your rights or obligations under this Terms of Use to another person if we agree in writing.

Other legal notices
There may be legal notices on other areas of this Site which relate to your use of this Site, all of which will, together with this Terms of Use, govern your use of this Site.

Questions
If you have any questions regarding this Terms of Use please contact us by e-mail at hello@ostens.com

Changes to legal notices
We reserve the right to change this Terms of Use from time to time and we encourage you to review it as often as possible. Any changes are effective immediately upon posting to the Site.

Law, jurisdiction and language
This Site, any content contained herein, and any contracts entered into as a result of usage of this Site are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.